Research, pitches, and experiments from the DEN ramp floor.
This is the workspace for everything I'm proposing to Southwest — the Station Trainer app, the Frankie Stack, innovation-lab ideas, and whatever comes next. Each project below is password-protected. If you're here, you probably already have a link and a password.
Station Trainer
The pitch for a modern training-management tool at DEN. Research brief, proposal, live demo, and the full argument for why Quickbase alone isn't enough.
The Frankie Stack
A blank-slate architecture sketch for a training-team management system — Cloudflare-native, multi-station, $0/month at scale. Thought experiment, not a commitment.
DEN Innovation Station
The case for a small experimental-lab group at DEN — what it would do, who would staff it, what kinds of problems it would tackle first.
Deep Research
Twelve briefs on the technical, operational, and organizational context for modernizing Southwest's ground-operations internal tooling. Covers tech posture, enterprise change psychology, role design, the Microsoft × Cloudflare integration, Entra OIDC, cost at scale, regulated-industry compliance, approval pathways, shadow-IT conversion, competitive scans, the agent-future horizon, and a Quickbase-vs-Cloudflare platform deep-dive.
Ground Works
Personal-banner umbrella for small free web products (TWU 555 union helper, etc.) and demo apps on public data. The overview, the ramp-ops design doc, and the GroundRep TWU helper design doc live here.